Peer-2-Peer (P2P) Caller

Application Deadline: July 31, 2024 5:00pm

Posting Date: June 25, 2024
Application Deadline: Open until filled

Rainbow Resource Centre nurtures inclusive spaces for 2SLGBTQ+ communities to thrive.

Volunteer Opportunity: Peer-2-Peer (P2P) Caller

For many older adults, especially those who identify as 2SLGBTQ+, loneliness and isolation are major issues. Rainbow Resource Centre offers a Peer-2-Peer phoneline (P2P) where we connect 2SLGBTQ+ people aged 55+ with volunteer callers for weekly phone chats.

We are looking for energetic, compassionate, and committed volunteers to assist with maintaining social connections for 2SLGBTQ+ Older Adults through our P2P Call Program. We are seeking volunteers who are comfortable having open discussions with 2SLGBTQ+ Older Adults about the experiences, triumphs and challenges that are important to our participants. This may include discussions about social connection, isolation, mental health, intersectionality, relationships, gender identity and sexuality.

The people receiving calls may or may not be “out” or be able to live authentically. They may or may not have other social interactions with people. Receiving a call from someone could possibly be the only time they get to be their authentic selves. Callers are not required to meet the callee or share personal information and cannot offer medical and financial advice. This program is solely intended to be an avenue for social support. If there are concerns, they should be reported immediately to the Older Adult Program Coordinator.

Why Volunteer?

  • To make connections within the 2SLGBTQ+ community and help foster a greater sense of belonging for youth that utilize the Centre
  • To learn more about the Centre and the resources, support and education we provide to 2SLGBTQ+ Older Adults
  • To gain experience in oral conversation skills and community building

Duties and Responsibilities:

  • Make weekly outgoing calls and meaningful conversation to P2P participants.
  • Submit monthly statistics in a stats tracker. This is used for annual reporting by the Older Adult Coordinator.
  • Establish and maintain safer spaces for all participants by adhering to the Centre’s Code of Conduct and maintaining confidentiality.

Skills and Qualifications:

  • Must be aged 18+
  • Experience working with the 2SLGBTQ+ community is an asset
  • Has a basic understanding of heterosexism, homophobia, transphobia, racism, and other oppressions and how these impact individuals, families, institutions and communities.
  • Is familiar with current issues faced by Manitoba’s 2SLGBTQ+ community.
  • Have an awareness and understanding of how your own life impacts your perceptions of social problems/challenges of individuals and groups
  • Criminal Record Checks with Vulnerable Sector Search are required, and this expense will be covered for successful applicants by Rainbow Resource Centre
  • Strong communication skills
  • Being bilingual or multilingual is an asset

Location and Accessibility: Calls will be made through your personal phone (we request you block your caller ID) and should be made from a private location for confidentiality reasons.

Time Requirement: This is a one-year term volunteer position with the opportunity to renew. Successful applicants will be required to attend virtual Peer-2-Peer Caller training (2hours). Callers are asked to commit to a minimum of a once weekly 30-60 minute phone call.

Supervisor(s): Older Adult Coordinator (primary) and Volunteer Coordinator (secondary)

Application Information: Please submit your cover letter (explaining why you think you would be a good fit for this volunteer role*) & resume (detailing any past volunteer or work experience) to:

Elizabeth McMechan (she/they)
Older Adult Program Coordinator
Rainbow Resource Centre
545 Broadway
Winnipeg, Manitoba

Rainbow Resource Centre strives to represent the community we serve. We encourage applications from Indigenous peoples, racialized ethnic minorities, and persons with disabilities who identify as a part of the 2SLGBTQ+ community. Applicants are encouraged to self-identify at the time of application.

Accommodation: If you require accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs. At any time during the application process, new volunteers are welcome to contact the Youth Programs Coordinator for application guidance, as needed.

Please note only those selected for an interview will be contacted.